Customer Operations Specialist

 

FİRMADA İLETİŞİM KURULACAK YETKİLİNİN BİLGİLERİ

Selin
Demiroğlu
0(212) 217-9515
 

İLAN BİLGİLERİ

EPS Danışmanlık
Customer Operations Specialist
Sürekli/Tam Zamanlı

  • İstanbul(Asya)
  • İstanbul(Avr.)

We are seeking a “Customer Operations Specialist” for our multinational client that provides medical equipments for specific diseases.

Essential job functions will be as follow;
• To collate all documentation necessary for a distributor evaluation, market evaluation, distributor termination,
• To make sure all distributors have a valid contract covering sales and service. 
• Track business development efforts in responsible countries.
• Report training plans involving distributors.
• Carry out distributor assessment regulary with business units.
• Support business units with required documentation & information.
• Managing monthly distributor review meetings.

Requirements;
• University degree
• Strong administration and communication skills with the ability to interact with all territory colleagues.
• Able to work independently.
• Must be team player and have strong social skills.
• Ability to work in a complex and matrix team environment
• Must have strong English language skills
• Excellent verbal and written communication skills
• Must be culturally aware
• Ability to resolve conflict and negotiate compromised solutions when necessary
• Innovative thinker with sound interpersonal and influencing skills
• Highly motivated and self-directed with attention to details
• Strong Microsoft Office skills (Word, Excel, PowerPoint)